Privacy Policy

Your Chinese Visa (yourchinesevisa.com) is a private visa assistance concierge. We are not a government agency, embassy, or consulate. You can reach us at vip@yourchinesevisa.com or (202) 703-3441, Monday – Friday, 9:00 AM – 6:00 PM ET.

Through this website we collect only what we need to assess and prepare a request:

• Your name, email address, phone number, and preferred contact method.
• Your nationality, your status and city of residence in the United States, your estimated travel dates, the number of travelers, and whether you have held a Chinese visa before.
• The visa category and, for Tourist (L) requests, the service package you select.
• Any free-text notes you choose to send us.

We never collect your full passport number anywhere on this site, and we never ask for card numbers in our contact or inquiry forms. After a verified payment, our secure intake form collects your passport-issuing country, your passport expiration date, and only the last four characters of your passport — enough to confirm your eligibility, check validity dates, and match your file to your documents.

After payment we may also collect the documents you upload to your file (such as photos or supporting letters), whether you would like itinerary or hotel reservation assistance, your chosen submission preferences, and the payment or session identifiers our payment processor returns. If you pay through Chime or Cash App, we record the name and email you include in the payment note so we can verify the payment manually.

• To confirm the correct visa category and whether you are eligible to apply.
• To prepare your personalized checklist and review your application.
• To coordinate submission with the appropriate visa authority and courier.
• To contact you about your request and respond to your questions.
• To keep records required for our own accounting and legal obligations.

We do not sell your personal information, and we do not use it for advertising.

We share information only where it is necessary to deliver the service you asked for: with the relevant Chinese visa authority or authorized service center, with courier or shipping providers you approve, and with the vendors that host our systems and process payments. Card payments are handled by Stripe, and we never receive your full card details. Chime and Cash App payments are verified manually by our team. Those vendors act on our instructions. We may also disclose information when the law requires it.

Requests submitted on this site are stored in our hosted concierge database with access limited to our team. Documents you upload are kept in private storage and can only be opened through short-lived links issued to you or to our team. We apply reasonable technical and organizational safeguards, but no method of transmission or storage is completely secure.

We keep application and inquiry records for as long as needed to provide the service and to meet our legal and accounting obligations, after which we delete or anonymize them.

You may ask us to access, correct, or delete the personal information you have given us, or ask us to stop contacting you, by writing to vip@yourchinesevisa.com. Deleting information while an application is in progress may make it impossible to continue.

Applications for minors are submitted by a parent or legal guardian, who provides the minor's information and consents to this policy on their behalf.

We may update this policy. The version published on this page is the current one, and material changes will be noted here.